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Find answers to common questions about PriceTillt.

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💬 General questions

What is PriceTillt?

PriceTillt is a free app that compares grocery prices across all major UK supermarkets. Add the items on your shopping list and we'll show you exactly which supermarket is cheapest for your full basket — not just individual items.

Is PriceTillt free to use?

Yes — PriceTillt is completely free to download and use. There are no subscriptions, no premium tiers, and no hidden charges. We believe everyone should be able to save money on their groceries.

Which supermarkets does PriceTillt cover?

We currently cover all major UK supermarkets including Aldi, Lidl, Asda, Tesco, Sainsbury's, Morrisons, Waitrose, M&S, Iceland, and more. We're continually adding new stores — if you'd like to see a specific retailer added, let us know.

Is PriceTillt available in my area?

PriceTillt currently covers the United Kingdom. Prices shown are national prices — we don't yet account for regional price variations within the UK, though this is something we're working on.

Does PriceTillt make money?

We don't sell your data or show you ads. We may earn a small referral fee if you click through to a supermarket's website and make a purchase — but this never influences the prices or rankings we show you. Our goal is always to show you the cheapest option, full stop.

📱 Using the app

How do I add items to my basket?

There are two ways to add items:

  • Search: Tap the search bar and type the product name. Select it from the results to add it to your basket.
  • Scan: Tap the barcode icon in the search bar, point your camera at the product's barcode, and it'll be added automatically.

How does the barcode scanner work?

Tap the barcode icon in the search bar to open the scanner. Point your camera at any product barcode and PriceTillt will instantly look up the product and compare prices across all stores. You'll need to grant the app camera permission the first time you use it.

How do I save my favourite products?

Tap the heart icon (❤️) on any product to save it to your favourites. You can view all your saved products from the Favourites section (heart icon in the top right of the home screen). This makes it quick to check prices on the products you buy regularly.

Where do I find coupons and deals?

Tap the Coupons tab at the bottom of the app. Here you'll find the latest vouchers, in-store deals, and promotional offers from supermarkets. We update these regularly so check back often.

Can I save my shopping list for next time?

Yes — if you're signed in to your account, your basket and favourites are saved automatically. You can come back to them any time, on any device.

💰 Prices & data

How accurate are the prices?

We work hard to keep prices as accurate and up to date as possible. Prices are updated regularly from each supermarket's data. However, prices can change at any time and may vary slightly from what you see in store or online — always check the final price at the till.

How often are prices updated?

Prices are updated frequently — typically daily for most products. Some prices may lag slightly behind real-time changes, particularly for flash sales or very recent price changes.

Why is a product showing a different price to what I saw in store?

There are a few reasons prices can differ:

  • The price may have changed since our last update
  • Some stores have regional price differences
  • In-store promotions or loyalty card prices may not be reflected
  • Online vs. in-store prices can differ

If you spot a consistent inaccuracy, please report it to us and we'll look into it.

Does PriceTillt include loyalty card prices?

We're working on including loyalty card prices (such as Clubcard, Nectar, and More Card prices). Currently, prices shown are standard shelf prices without loyalty discounts applied. We'll update this page when loyalty pricing is available.

I can't find a product — what should I do?

Try searching with different keywords — for example "semi-skimmed milk 2L" instead of just "milk". You can also try scanning the barcode directly. If you still can't find it, let us know and we'll do our best to add it.

👤 Account

Do I need an account to use PriceTillt?

No — you can use PriceTillt to search and compare prices without creating an account. However, creating a free account lets you save your basket, sync favourites across devices, and access your shopping history.

How do I create an account?

Tap the Profile icon in the bottom navigation bar, then tap Sign up. You can register with your email address. It's free and takes less than a minute.

I've forgotten my password — how do I reset it?

On the login screen, tap Forgot password? and enter your email address. We'll send you a link to reset your password. Check your spam folder if you don't see the email within a few minutes.

How do I delete my account?

You can delete your account from the Profile → Settings → Delete account menu in the app. All your personal data will be permanently deleted within 30 days. If you have any trouble, contact us and we'll handle it for you.

🔧 Technical issues

Which devices does PriceTillt support?

PriceTillt is available on:

  • iOS: iPhone and iPad running iOS 14 or later
  • Android: Devices running Android 8.0 or later

The app is running slowly or crashing — what should I do?

Try these steps in order:

  • Close and reopen the app
  • Check you have a stable internet connection
  • Update the app to the latest version in the App Store or Google Play
  • Restart your phone
  • Uninstall and reinstall the app (your saved data will be restored if you're signed in)

If the problem persists, report it to us with your device model and OS version.

The barcode scanner isn't working — how do I fix it?

First, make sure you've granted PriceTillt camera permission in your phone's settings. If that's already enabled, try:

  • Ensuring the barcode is well-lit and in focus
  • Holding the camera steady a few inches from the barcode
  • Updating the app to the latest version

How do I update the app?

Updates are available through the App Store (iPhone) or Google Play (Android). Search for "PriceTillt" and tap Update if one is available. We recommend enabling automatic updates so you always have the latest version.

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